Cookie Policy

Effective date: September 1, 2026
Last updated: September 1, 2026

This Cookie Policy explains how MedsGrove uses cookies, pixels, local storage, tags, software development kits, and similar technologies on MedsGrove.com.

1. What Are Cookies?

Cookies are small files placed on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device, remember preferences, maintain a shopping cart, support security, understand website usage, and measure advertising.

Some cookies last only for the current browser session. Others remain until they expire or are deleted.

2. Who Sets Cookies?

First-party cookies are set by MedsGrove.
Third-party cookies are set by service providers such as analytics, advertising, payment, security, video, or customer-service providers.

Third-party providers may use information collected through their technologies according to their own privacy policies.

3. Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to operate and cannot normally be disabled through our preference tool. They may be used to:

Maintain your shopping cart and checkout session.
Process account login and authentication.
Remember privacy and cookie choices.
Support fraud prevention and website security.
Balance website traffic and maintain technical stability.
Complete payment and order functions.

These cookies do not require consent where applicable law provides an exemption for technologies strictly necessary to deliver a service requested by the user.

Preference and Functionality Cookies

These cookies remember choices such as language, region, account preferences, recently viewed items, wishlist settings, and customer-service options.

If disabled, some website features may not work as expected.

Analytics Cookies

Analytics cookies help us understand:

How many visitors use the website.
Which pages and products are viewed.
How visitors arrive at the website.
Whether technical errors occur.
How visitors move through the shopping and checkout process.

Where required by law, analytics cookies are activated only after consent.

Advertising and Measurement Cookies

Advertising cookies and pixels may be used to:

Measure advertising campaigns and conversions.
Limit how often an advertisement is shown.
Build audiences based on website activity.
Display advertisements that may be more relevant to your interests.
Measure activity across websites, devices, or services.

These technologies may disclose device identifiers, cookie identifiers, IP address, browser information, pages viewed, and shopping activity to advertising providers.

Where required, advertising cookies remain disabled until you provide consent.

4. Typical Cookie Duration

Session cookies: deleted when you close the browser.
Security and checkout cookies: retained only as long as reasonably necessary to provide the requested function.
Preference cookies: generally retained for up to 12 months.
Analytics and advertising cookies: duration varies by provider and configuration.
Cookie consent record: normally retained for up to 12 months.

The exact cookies may change when website features or service providers change.

5. Your Cookie Choices

Where a cookie banner or preference centre is available, you may:

Accept all cookies.
Reject non-essential cookies.
Enable or disable cookie categories.
Change or withdraw your consent at any time.

Rejecting non-essential cookies will not prevent you from using basic shopping functions, but some optional features may be unavailable.

6. Withdrawing Consent

You may change your cookie choices through the “Cookie Settings” or “Manage Preferences” option displayed in the cookie banner or website footer.

Withdrawal does not affect processing that occurred before consent was withdrawn. After withdrawal, we will stop using the relevant non-essential cookies where technically possible and legally required.

7. Browser Controls

Most browsers allow you to view, block, or delete cookies through browser settings. Blocking all cookies may prevent account login, shopping-cart, checkout, payment, security, and preference functions from working correctly.

Cookie controls vary by browser and device. Please consult your browser’s help documentation for instructions.

8. Global Privacy Control and Similar Signals

Where required by applicable law and technically supported, MedsGrove will process recognised browser-based opt-out signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the relevant browser or device.

9. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no single universally accepted technical standard for these signals, our response may depend on applicable law and available technology.

10. Third-Party Content

Embedded videos, social-media tools, payment services, customer-service tools, and other third-party features may place cookies when you interact with them. MedsGrove does not directly control third-party cookies.

11. Updates to This Policy

We may update this Cookie Policy when cookies, website features, providers, or legal requirements change. The last-updated date will appear at the top of this page.